Fraud Free Holiday

Before You Go

  • Plan Your Holiday Securely – When booking your flight and accommodation online, make sure you use only websites you know, and trust, and via a secure browser – look for an “s” after the “https” in the web page address or URL.
  • Get In Touch With Your Bank – Tell them where and when you will be travelling – this can help ensure that your card isn’t flagged or blocked for unusual activity.
  • Know The Emergency Contacts For Lost/Stolen Cards – Keep a record of your card details and customer service telephone numbers for reporting lost or stolen cards. Visa cardholder can call the toll-free number for getting assistance in the country you are visiting.
  • Exchange A Small Sum Of Cash In Advance – It’s best that you bring some exchange cash in the local currency of that destination so that you can pay for small expenses like the taxi fares.

While You Are There

  • Keep Your Information Secret – Do not volunteer any personal information when using your payment card and never disclose your PIN to anyone – no one from a financial institution, the police or a merchant should ask for your PIN.
  • Check Your Sales Receipts – Always double-check the information on the slips, including the currency you are being charged, before you make payment. And make sure you keep a copy of all receipts.
  • Use The Hotel Safe Or Security Box – When sightseeing or going to the pool or beach, don’t take all your valuable with you. Also, never leave cards unattended.
  • Keep Your Credit Cards Safe – Avoid keeping all your cards in the same place – that way you won’t lose everything if lost or stolen. In crowded areas, hold bags or wallets close to your body and use a money belt to safeguard your possessions.
  • Contact Visa Immediately If Your Card Is Lost/ Stolen – Remember help is only a phone call away. Simply call the visa GCAS number provided in each country, and you will be linked to Visa customer care services that are available 24/7.

When You Are Back Home

  • Check Your Receipts – Go through your receipts and make sure they reconcile with your statement.
  • Contact Your Card Issuer If You Note A Discrepancy – If you see a charge you don’t recognise or if you notice any inconsistencies, contact your financial institutions immediately.