The staff quickly escorted us to our suite on the 20th floor, which had a perfect view of the 7 star luxury hotel Burj-al-Arab and the ocean. One of the elevators moved slowly, but it had the view of the ocean, so it was worth the slow move up and down. Every room has beautiful views of the Marina and The Burj Al-Arab Hotel. Lying on your bed looking out at the changing colors of the Burj Dubai Hotel at night is an experience in itself.
The room service, reception and concierge were excellent and were very helpful. Guess the staff must be undergoing a rigorous and continuous training program in delightful customer service. We believe this is what separates the good, from the bad and ugly, and creates a lasting impression of excellence.
The private beach was lovely with plenty of sun beds. The cabanas cost a 1000 Dirhams to use, so we avoided them. The warm water on the golden sandy beach, with a great view to the Burj is worth the money you spend to come all the way here from England. They have well-trained butlers to help you with the beach chairs and towels. They also provide you with lollies, cold towels and juices (if that’s in your package or, charged otherwise). The views from the beach, out in front of the Jumeirah Beach hotel in Dubai, early in the morning, probably near sunrise time overlooking the Arabian Sea and the Burj Al Arab are also simply astounding.
The facilities were phenomenal from the many swimming pools to the outstanding service to the food. And to top it all, they sent us a cake, flower bouquets and chocolates on the night of our choice, to celebrate our honeymoon in style.
We booked our stay with half-board, wherein we had a fantastic spread at breakfast and lunch (or dinner). We usually went out into the city for dinner because Dubai is so beautiful at night. The lights on Sheikh Zayed Road, on the various buildings, are another great sight to see and believe. The hotel has a free shuttle to the Mall of Emirates, where you can catch the Metro to The Palm or the Dubai Mall.
We had booked under the “Club Executive” class, where one gets access to some exclusive amenities like your own lounge for booking-in which serves free drinks from 5pm – 7pm, your own pool table & terrace on the ground floor where they serve you drinks, afternoon tea, happy hour and also have your own swimming pool.